Apply for Customer Service Representative

Job title: Customer Service Representative
Industry: Mining & Metals
Salary type: Annual
Salary: Negotiable
Job published: 1970-01-01
Job ID: 30049
Contact name: Batjargal Ochirbat
Phone number: 91918657, 94111140
Contact email:

Job Description

Position title Function  
Customer service representative Supply chain planning  
Position relationships    
Direct supervisor: Supply chain manager
Direct reports: n/a
Internal: service, sales and finance functions
External: Customers, suppliers
Job summary    
Ensures internal and external customers' expectations and requirements are met while ensuring order management optimization.
Support ........’ Supply Chain Function operations and align with inter-company stakeholders on ensuring .............. corporate and its customer’s requirements are met.
Key responsibilities    
1. Responsible for issuing inter-company purchase orders
2. Monitor and trace PO’s in a daily/weekly/monthly basis
3. Trace and report customs documentations in a daily/weekly/monthly basis
4. Align with Finance team on financial reports, payments etc..,
5. Responsible for payments of customs tax and PR’s
6. Daily engagement with internal suppliers/end users and coordinate communications cross functionally
7. Responsible for releasing daily purchase orders from purchase proposals in system
8. Collecting and monitoring Company’ internal data’s
9. Monitor and control internal and external invoices
10. Other tasks as assigned by the supervisor
Qualification and competencies    
Skills and Knowledge
Able to multitask and manage execution
Analytical reasoning and able to work on data’s
Energetic, friendly and has excellent communication skills
General knowledge of Supply Chain Management
General knowledge of Logistics operations
Excellent communication’s skills
Positive attitude

University degree in Business Administration, Accounting or related field required. Must have excellent English

Supply Chain Planning, Accounting, Sourcing Analyst,
Work tools    
Desk, chair, laptop, deskphone, internet, printer, stationary, PPE if necessary  
Working condition    
Sits in the office
Seldom business trips  are required


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